Transit agencies (STAC, RTL, STTR, STLévis)
Day-before reminders, confirmations, and arrival notices for paratransit operations.
Entreprise SoftConseil Inc.
Automated communications for critical operations.
We help public organizations, insurers, and essential service providers automate, deliver, and process communications at scale, from automated intake to large-scale multichannel notifications.
- Since 1998
- 24/7 services
- Experienced team
- Deployed in Québec
References and deployments in Québec
Used in public and private environments with high availability and reliability requirements.
Representative organizations
Ministry of Transport and Sustainable Mobility (MTMD)
Road information (511-style), IVR flows, and transfer routing to the right service.
Intact Assurance
High-volume automation for repeatable requests, including vehicle storage and reactivation.
Other deployments
- SMBs and service organizations
- Several other ministries and public organizations
Solutions by industry
Explore your industry to see concrete use cases, how it works, and typical outcomes.
Our products
Proven platforms and specialized services, combined to fit your operational context.
Platforms
- Servatus
- MyOwn Telco
- Audio conferencing
- DribX
Services
- IVR + speech recognition
- Transcription and data capture
Reliability, data sovereignty, and Québec hosting
A clear framework for critical communications that are reliable, traceable, and aligned with your IT requirements.
- Data residency in Québec
- 24/7 monitored operations
- Hosted in a SOC 2 / ISO 27001 certified data center
- Security package for your IT teams
Designed for organizations here in Québec, with locally hosted data, security documentation on request, and an approach aligned with IT and procurement requirements.
Have an operational need? Let’s discuss your context and the outcomes you are targeting.