Intact Assurance
Deployments for high-volume insurance operations, including repeatable requests such as seasonal vehicle storage activation/deactivation.
Entreprise SoftConseil Inc.
Why SoftConseil
For critical communications that are reliable, integrable, and continuously operated, with a pragmatic, results-driven approach.
Decades of experience • Agile team, close collaboration
Deployment examples in Quebec
SoftConseil has also delivered deployments across more than ten countries.
Transit agencies (STAC, RTL, STTR, STLévis)
Day-before reminders, confirmations, and arrival notices integrated with operations.
Ministry of Transport and Sustainable Mobility (511)
IVR call flows and traveler information to inform, route, and transfer callers.
Government ministries and public organizations
Audio conferencing system for meetings with hundreds of participants, with recording and meeting history.
SMBs
Implementation of IVR solutions with short codes and speech recognition to structure intake and routing.
Why clients choose us
A human-scale team combining decades of experience, flexible execution, and close collaboration.
- Small company: fast decisions and direct access to key people
- Experienced and flexible team used to changing operational contexts
- Expertise in telephony and critical communications
- Hundreds of telephony projects delivered across more than ten countries
Reliability, hosting, and security (overview)
Built for local organizations, with locally hosted data, security documentation on request, and an approach aligned with IT and procurement requirements.
- Data residency in Quebec
- 24/7 monitored operations
- SOC 2 / ISO 27001 certified data center
- Security package for your IT teams
Tell us about your context and operational priorities.